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Appriss' training team helps educate and inform law enforcement and criminal justice professionals, and the general public, on the use of Appriss services.
Before a community introduces one of our services, the Appriss team of professional trainers goes to work educating victim advocates, law enforcement, prosecutors, and crime victims on how to use them. Each training session is tailored to meet the needs of the audience and the community.
In addition to live training, our Appriss University online learning center offers interactive, Web-based education - free, on demand, and with convenience in mind.



Appriss is committed to ensuring our customers understand how to maximize the potential of our products to their benefit. That's why we provide on-site training to our customers at zero-cost.
Whether it's in person or online, our training specialists focus on interacting with our customers to create maximum knowledge retention.
Our products and services are constantly improving and it's our job to make sure our customers are aware of the changes and are empowered to utilize new features and updates, so our trainings are constantly updating with our products.
Can't make it to a live training? That's okay. We have online training available 24/7. Learn at your convenience.
Some of our courses can be applied toward continuing education credits for victim advocates, law enforcement officers, and allied professionals.
Questions after normal business hours? We have a 24 hour service center equipped to answer most of your product related questions. Call anytime and get the answers you need to accomplish your tasks.
Bob Bales
Since joining the Appriss team in 2004, Bob Bales has trained service providers, advocates, law enforcement officials, and concerned citizens in many states and in a variety of forums.
His years of experience as a trainer have helped him develop a passion for victim services and an excitement for helping others. Mr. Bales has been an account analyst, account manager, and he now serves as senior learning specialist. He is a member of A.S.T.D. - the American Society for Training and Development, and Toastmasters International.
Karen Adams
As a learning specialist with Appriss, Karen Adams has
trained victims, service providers,
advocates, law enforcement officials, pharmacists, and concerned
citizens in several states in a variety of forums.
In addition to
having worked with local government for more than 20 years, Ms. Adams
has worked with criminal justice personnel, law enforcement,
and community service agencies. Her experience as a trainer and
facilitator compliments her passion for helping others and assisting
victims regarding victim resources and services.
Karen Adams is a graduate of Webster University with a Masters in Management and Leadership. She maintains a credential with the Commonwealth of Kentucky as an early care and education trainer, is a national member of the American Society for Training and Development, the Society for Human Resource Management, and Toastmasters International.
Jamie Reynolds
Learning Specialist Jamie Reynolds joined the Appriss training team in 2010. First a teacher, then human resources professional for 15 years, Mr. Reynolds, who has a Bachelor of Arts degree in education, enjoys the challenges of educating a large variety of people including law enforcement, victim advocates and pharmacists.
His experience has helped him constantly develop new methods of instruction for various audiences and the importance of keeping a sharp sense of humor. In his spare time, he enjoys time with family, his three Weimaraners, adding to his vinyl collection and is a classically trained pianist.
Jamie Reynolds
Deborah joined the Appriss training team as a Learning Specialist in October of 2011. Deborah brings with her an extensive law enforcement background. Having begun her career in 1988 as a corrections officer for the Jefferson County (KY) Corrections Department, she later accepted a position with the St. Matthews Police Department in 1989. While serving as a patrol officer Deborah was invited by the Louisville/Jefferson County Metro Narcotics unit to participate with the Major Case task force. She was also assigned to the Metro Crimes Against Children Unit where she investigated allegations of child sexual and physical abuse. Deborah retired after 21 years of service only to return for one more year.
During her retirement, Deborah accepted the position of adjunct instructor for ITT Technical Institute and the University of Louisville in their respective Criminal Justice programs.
Deborah achieved a Bachelors of Arts degree in Justice Administration from the University of Louisville. She is an active member with the Fraternal Order of Police as well as the Kentucky Women’s Law Enforcement Network where she was the recipient of the Member of the Year Award and a Lifetime Achievement Award. She was also recognized with the Dedicated Community Service Award from the St. Matthews Police Department.
Louie Smith
Louis Smith is currently a member of the training team at Appriss Inc. In his role as training specialist, he provides training in the different Appriss services and development and presentation of company training programs about various aspects of the criminal justice area. Mr. Smith joined the Appriss team in 2003 after 29 years in the Kentucky Justice Cabinet.
He was appointed as chief information officer for the Kentucky Justice Cabinet in March 1999 and was responsible for the overall information technology efforts of the Cabinet which includes the Department of Corrections, Department of the Kentucky State Police, the Department of Criminal Justice Training, and the Chief Medical Examiner's Office. In this capacity he oversaw the development of the DOC institutional offender management system and the implementation of the department-wide local area network.